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Work Smarter: Employee Spotlight On Krystal

December 15, 2023

Photo of Krystal, Member Care Lending Specialist

See What Our Employees Are Saying

“I am currently an MCC Lender III with First Source FCU. My first day was July 27, 2020- A date I remember because it has become important to me. It was the day I started my amazing journey with this company. Since day #1, everyone talks to you like they have known you your whole life. They are friendly, engaging, sincere and nice. The welcome I felt right upfront will never be forgotten. 

When starting here, everyone was so kind, encouraging and eager to help. They taught you what you needed to know and showed you the ropes. Everyone I come in contact with in the Credit Union are positive: the managers, members, and colleagues alike. My manager specifically, I have been with since starting, and they consistently check on all employees, and independently makes sure with me, I am in the position I want to be in. If there is area for opportunity, they help in career pathing to get us there! 

What sets First Source apart from other employers is 100% our ‘Universal Behaviors’. These are our guides we stick to when working with members and each other. It is very much about respect and doing the right thing. First Source truly makes the mark in ensuring everyone is treated equally and with respect. Members are overall more positive and trust us as a result as well. We try in ALL aspects of a loan, membership and more to do the RIGHT thing by the member. It truly shows! And there are always tools for continued learning and training. First Source has truly been a pillar in the community and for me personally since moving here. I always know I have support from the people around me for work and family needs.”

- Krystal, Member Care Lending Specialist

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